Make business more human with Qualtrics solutions

Delivering an impressive buyer expertise (CX) is now not a operate; failing to satisfy buyer expectations can jeopardize business development. A latest Qualtrics examine discovered that dangerous experiences put a business susceptible to shedding a median of 9.5% of its income. But linking CX to business worth and the underside line is a problem when siloed information and a scarcity of expertise can’t ship the multi-channel expertise prospects anticipate.

In this episode of the Solution in Focus sequence, you’ll pay attention in as Allison Windon, senior vp of technique at Qualtrics, talk about how one can elevate CX primarily based on insights you generate from prospects’ real-time journeys. You’ll additionally hear how one can totally leverage Qualtrics solutions in your AWS Cloud.

You’ll hear how Qualtrics helps you:

  • Reduce the associated fee to serve by understanding and optimizing inefficient journeys and buyer touchpoints.
  • Improve buyer retention by figuring out and prioritizing strategic areas of enchancment throughout your entire buyer journey.

Increase buyer lifetime worth by understanding and enhancing loyalty behaviors that drive repeat purchases.

Listen now

About The Author

Amazon Web Services

AWS Marketplace is a digital software program catalog that makes it simple to search out, purchase, deploy, and handle software program that runs on AWS. AWS Marketplace consists of hundreds of listings supplied by impartial software program distributors, spanning widespread classes resembling safety, networking, storage, machine studying, business intelligence, database, and DevOps. These merchandise may be built-in with AWS providers and different current applied sciences, enabling you to successfully migrate and function your business within the cloud. Visit aws.amazon.com/marketplaceto study more.